PM Food Server - Summit Grill
Best Western Plus Valemount Inn and Suites
Last Updated: February 2019.
Hours: Start date: Immediately.
Job Description:
Job Summary:
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Provides the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately, processes guest orders to ensure that all items are prepared properly and on a timely basis.
Job Duties:
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Welcomes and greets guests with a warm friendly smile. Informs guests of specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.
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Processes guests’ orders and ensures all items are prepared properly and in a timely manner. Communicates with host/hostess, bus persons, and kitchen staff to ensure guest satisfaction with the food and service.
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Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
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Clears and resets table at the end of each course or upon completion of the meal.
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Prepares guest checks that itemize and total meal costs and sales tax.
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Follows food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, State, and Local laws.
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Adheres to all hotel safety and security policies and procedures as outlined by hotel standards and Federal, State and Local laws.
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Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintains a neat, organized and clean workspace and uniform.
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Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
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May serve as cashier.
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Performs other duties as assigned or as needed.
Qualifications:
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High school graduate or equivalent preferred.
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Must have current food handling licenses/permits and maintain such licenses/permits.
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Strong communication, organization, and problem-solving skills.
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Knowledge of principles, values and processes for providing superior guest service.
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Knowledge of basic math.
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Ability to operate cash register.
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Ability to project a professional, friendly and courteous image to guests.
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Ability to multi-task and be detailed oriented.
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Ability to work well under pressure in a fast-paced environment.
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Ability to work a flexible schedule, including weekends and holidays.
How to apply:
Please apply directly to Kari Clay, Human Resource Manager at hr@bestwesternvalemount.com