PM Food Server - Summit Grill

Best Western Plus Valemount Inn and Suites

Last Updated:  February 2019.  
 
Hours:  Start date:  Immediately.
 
Job Description:

Job Summary:

  • Provides the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience.  Accurately, processes guest orders to ensure that all items are prepared properly and on a timely basis.

Job Duties:

  • Welcomes and greets guests with a warm friendly smile.  Informs guests of specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.

  • Processes guests’ orders and ensures all items are prepared properly and in a timely manner. Communicates with host/hostess, bus persons, and kitchen staff to ensure guest satisfaction with the food and service.

  • Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.

  • Clears and resets table at the end of each course or upon completion of the meal.

  • Prepares guest checks that itemize and total meal costs and sales tax.

  • Follows food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, State, and Local laws.

  • Adheres to all hotel safety and security policies and procedures as outlined by hotel standards and Federal, State and Local laws.

  • Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintains a neat, organized and clean workspace and uniform.

  • Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.

  • May serve as cashier.

  • Performs other duties as assigned or as needed.

Qualifications:
  • High school graduate or equivalent preferred.

  • Must have current food handling licenses/permits and maintain such licenses/permits.

  • Strong communication, organization, and problem-solving skills.

  • Knowledge of principles, values and processes for providing superior guest service.

  • Knowledge of basic math.

  • Ability to operate cash register.

  • Ability to project a professional, friendly and courteous image to guests.

  • Ability to multi-task and be detailed oriented.

  • Ability to work well under pressure in a fast-paced environment.

  • Ability to work a flexible schedule, including weekends and holidays.

 
How to apply:  

Please apply directly to Kari Clay, Human Resource Manager at hr@bestwesternvalemount.com

 
Reference #: 1500
                                                                                                                                  Date Posted:  February 26, 2019