Front Desk Agents - Best Western Plus

Valemount Inn & Suites

Last Updated: September 2018

Hours:   3 Full-time Positions


Job Duties:

To perform all front desk duties as outlined in accordance with the Best Western Plus Valemount Inn& Suites policies and procedures;
Greet guests with a friendly, open attitude while checking them in or out of the hotel;
Complete all necessary paperwork including registration card, credit card information and pre-authorization;
Take reservations by phone; operate switchboard, transfer calls as required; 
Keep the front desk area clean and lobby orderly at all times;
Requires standing 100% of the time.
· FOR A FULL JOB DESCRIPTION PLEASE ASK THE FRONT DESK

 

Qualifications:

Be prepared to work at a specified time;
Offer courteous and sincere hospitality at all times;
Keep all business confidential, on and off duty; 
Understand what is meant by Good Customer Service;
Be well groomed, keep clean & orderly work area;
Communicate with Management and co-workers effectively;
Address customer complaints and advise effective resolutions;
Be honest and reliable, 
Use good judgement and common sense.


How to Apply:    Please email resume to gsm@bestwesternvalemount.com, Attention: Dori Steele
 

Reference #:      1440
 

                                                                                                                                 Date Posted: July 5, 2018